Lambeth housing estates parking e-permit terms and conditions

 Refunds and changes

1. If the correct evidence is not supplied within 30 days, an application will be cancelled with no refund given.
2. Outside of the 14-day cooling off period, one day visitor vouchers are not refundable, not exchangeable and cannot be resold. From the point of purchase a 14 day cooling off period applies where you can request a refund. The 14-day cooling off period applies to the entire purchase. If any voucher that is part of the purchase has been used, the 14-day cooling off period will not apply and no refund will be payable.
3. Vehicle details may be changed and updated on a current annual estate permit. Proof that the permit holder is the new keeper and user of the vehicle must be provided. An administration fee of £11 is charged to change the vehicle details on an estate permit.
4. Permits cannot be transferred if a resident has moved outside of the borough or to a Lambeth address that is not within the current enforced housing estate for the permit.
5. Permits cannot be transferred from one person to another.
6. Residents are responsible for updating the vehicle details on their online account if they have changed.

Suspensions

1. From time to time it may be necessary to suspend a parking bay, this is normally due to road works being carried out by the utility companies, such as gas or electricity. During the period for which the bay is suspended, parking is not permitted in the bay. Even if a valid permit is displayed / exists a Penalty Charge Notice (PCN) will still be issued and the vehicle may be towed away.
2. It is the permit holder's responsibility to ensure that the bay in which their vehicle is parked is not suspended during the time their vehicle is there.