Privacy notice

This privacy notice tells you what to expect when Lambeth Council collects personal information.

People who contact us

Via social media

We use a third party provider, Hootsuite to manage our social media interactions.

If you send us a private or direct message via social media the message will be stored by Hootsuite for three months.

It will not be shared with any other organisations.

Via our call centre

Our call centre service is provided by Capita plc. For more information, read Capita’s privacy notice.