Professionals and care providers

Access a range of online forms and tools if you’re an Adult Social Care (ASC) professional or care provider.

Commissioning adult social care services

We work together with Lambeth residents and with partner organisations to commission care and support that helps people to live independently and achieve personal goals. You can read our Market Position Statement for a summary of our key priorities for meeting the Adult Social Care needs of people who live in Lambeth. 

Lambeth Market Position Statement 2023 to 2028

The Lambeth Market Position Statement 2023 to 2028 describes our care and support market for adults in Lambeth and our future commissioning intentions. This is an important part of our dialogue with providers of health and care services for adults in Lambeth. 

Lambeth Market Sustainability and Improvement Fund 

London Borough of Lambeth completed a cost of care exercise for the Department for Health and Social Care (DHSC) Market Sustainability and Improvement Fund.

This involved working closely with providers of older people’s care homes and of home care services for adults aged 18+ to collate and analyse information in response to the requirements of the fund.

The process for this exercise and the results are described in the ‘Annex B’ cost of care reports:

Cost of Care Report - 18+ (183KB PDF)

Cost of Care Report - 65+ (217KB PDF)

The Market Sustainability Plan sets out key market sustainability issues and local initiatives.

Market Sustainability Plan (159KB PDF)

Forms for professionals and care providers

Care providers


Follow the steps below to get help and support for the person you're working with.

Step 1

Step 2

Assess whether this is a safeguarding issue. If so, report your concerns via the safeguarding adults form.

Step 3

To make a standard referral, fill in the Adult Social Care referral form for professionals.

You can also request an assessment by phone on 020 7926 5555.

Only complete this step if you're unable to find what you are looking for in Step 1 or the person requires an assessment to determine their care and support needs.

Step 4

Should you encounter any quality or safety concerns as a provider, we encourage you to familiarise yourself with our Provider Concerns Policy

This policy outlines Lambeth Council's approach and commitment to working collaboratively with providers to address and resolve such issues. Ensuring the highest standards of quality and safety in our services.

Key safe code

If you are a care provider (health or professional service) and you would like your client's key safe code, the request needs to be made by email at, as we can't provide the key code over the phone, no matter what the situation is.

If there are concerns for the client’s welfare, we suggest you call the emergency services.

If you have the contact details for a family member, we suggest you contact them, especially if they are local and they have their own set of keys.

For warden-controlled sites, the warden will be able to grant you access after carrying out the appropriate checks.