Commissioning adult social care services
We work together with Lambeth residents and with partner organisations to commission care and support that helps people to live independently and achieve personal goals. You can read our Market Position Statement for a summary of our key priorities for meeting the Adult Social Care needs of people who live in Lambeth.
Lambeth Market Position Statement 2023 to 2028
The Lambeth Market Position Statement 2023 to 2028 describes our care and support market for adults in Lambeth and our future commissioning intentions. This is an important part of our dialogue with providers of health and care services for adults in Lambeth.
Lambeth Market Sustainability and Improvement Fund
London Borough of Lambeth completed a cost of care exercise for the Department for Health and Social Care (DHSC) Market Sustainability and Improvement Fund.
This involved working closely with providers of older people’s care homes and of home care services for adults aged 18+ to collate and analyse information in response to the requirements of the fund.
The process for this exercise and the results are described in the ‘Annex B’ cost of care reports:
Cost of Care Report - 18+ (183KB PDF)
Cost of Care Report - 65+ (217KB PDF)
The Market Sustainability Plan sets out key market sustainability issues and local initiatives.
Market Sustainability Plan (159KB PDF)
Forms for professionals and care providers
Care providers
Professionals
Follow the steps below to get help and support for the person you're working with.
Step 1
- View the Age UK Lambeth MYcommunity Directory.
- Assess whether home products or equipment are necessary and, if so, consult AskSARA.
Step 2
Assess whether this is a safeguarding issue. If so, report your concerns via the safeguarding adults form.
Step 3
To make a standard referral, fill in the Adult Social Care referral form for professionals.
You can also request an assessment by phone on 020 7926 5555.
If your enquiry is urgent, please call us on 0207 926 5555
Select Adults, then
- Option 1 (for those with no current adult social care service)
- Option 2 (for those with an adult social care service)
- Option 3 (safeguarding matters only)
- Option 4 (all other enquiries)
Only complete this step if you're unable to find what you are looking for in Step 1 or the person requires an assessment to determine their care and support needs.
Step 4
Should you encounter any quality or safety concerns as a provider, we encourage you to familiarise yourself with our Provider Concerns Policy.
This policy outlines Lambeth Council's approach and commitment to working collaboratively with providers to address and resolve such issues. Ensuring the highest standards of quality and safety in our services.
Key safe code
If you are a care provider (health or professional service) and you would like your client's key safe code, the request needs to be made by email at adultsocialcare@lambeth.gov.uk, as we can't provide the key code over the phone, no matter what the situation is.
If there are concerns for the client’s welfare, we suggest you call the emergency services.
If you have the contact details for a family member, we suggest you contact them, especially if they are local and they have their own set of keys.
For warden-controlled sites, the warden will be able to grant you access after carrying out the appropriate checks.