Provider concerns refer to issues that affect an individual or group of people who receive care from a Local Authority commissioned care provider.
The provider concerns process should be used where there are patterns of incidents, near misses, or safeguarding concerns that indicate a provider cannot provide care and support in a safe environment.
Supporting documents
- Lambeth provider concerns policy (PDF, 289.9KB)
- Appendix 1- Provider concerns process (PDF 189.5KB)
- Appendix 2 - Process flowchart (PDF 122.2KB)
- Appendix 3 - Provider concerns threshold (PDF 121.3KB)
- Appendix 4 - Lambeth Together provider information (PDF 104.2KB)
- Appendix 5 - Failure policy (PDF 98.5KB)