Add or remove someone from your account

You can change who is on your Council Tax account. You might need to do this if someone moves in or out of your property.

Add someone to your account

If you get single person discount, you should cancel your discount.

If you do not get single person discount, you'll need to tell us:

  • your Council Tax account number
  • the property address
  • the names of the people you want to add
  • if the person is a joint tenant, owner or neither
  • the person's previous address

Tell us someone has moved in

Remove someone from your account

If you’ll be the only adult living at the property you should apply for a single person discount.

The person has moved somewhere in the UK

If you do not get single person discount and the person has moved to another address in the UK, you'll need to tell us:

  • your Council Tax account number
  • the address where the other person has moved to

Tell us someone has moved out

The person has left the country

If you do not get single person discount and the person has moved to another country, you'll need to tell us:

  • your Council Tax account number
  • the property address
  • the name of the person who's moved out
  • the date they left the property
  • the address they've moved to
  • the names of the people staying at the property

Tell us someone has left the country

Remove someone and then add someone new to the account

To swap names on your Council Tax account you need to send us a message. You'll need to tell us:

  • your Council Tax account number
  • the property address
  • the names of the people already living at the property and not moving

For the person moving out, you'll need to tell us:

  • their name
  • their new address
  • when they're moving out

For the person moving in, you'll need to tell us:

  • their name
  • when they're moving in
  • if they're a joint tenant or owner
  • their previous address

Tell us someone is moving out and someone else is moving in