Although serious emergencies are rare, you can easily take a few simple steps to make sure you are as prepared as you can be if something happens.
Take some time out to find out:
- Where and how to turn off the water, gas and electricity supplies in your home
- The emergency procedures for your children at school
- How your family will stay in contact in the event of an emergency – does your mobile phone have an ‘In Case of Emergency’ (ICE) contact number which can be accessed even when the phone is locked?
- Who your neighbours are and whether they are elderly or vulnerable – they might need your help, but you might need theirs as well!
- How to tune in to your local radio station - make sure you have a battery operated radio in the house
The Priority Services Register is a free support service run by most utility companies that makes sure extra help is available to those who need it in a vulnerable situation. For more information, please check the Ofgem advice on how to get help form your supplier.