Penalty Charge Notices (PCNs)

Penalty Charge Notices (PCN) are issued either on the street by our Civil Enforcement Officers (CEOs) or by CCTV camera.

Scam warning: Fake parking fine text messages

We've been made aware of a rise in scam text messages falsely claiming you have an outstanding Penalty Charge Notice (PCN) to pay. These messages are designed to trick you into clicking on malicious links that lead to fake websites, aiming to steal your personal details or money.

Please note: We will NEVER contact you by text message about a PCN.

If you receive a text message asking for payment for a parking fine:

  • DO NOT click on any links.
  • DO NOT make any payment or provide your bank details.
  • Delete the message immediately after reporting it.

What to do if you receive a scam text

  • Report it: Forward the message to the National Cyber Security Centre on 7726. This free service allows your provider to investigate and block malicious numbers.
  • Check securely: If you are concerned you may have an outstanding PCN, always check directly on our official website. Never use a link from a text message, even if it looks legitimate. Follow information on our website on how to securely check and pay a PCN.

Think you've been a victim of a scam?

Report the incident to Action Fraud:

Your vigilance is crucial in preventing these scams. Please share this information with friends and family to help protect our community.