Term time only backpay frequently asked questions

The following question and answer sheet is to be used as a guide for dealing with term time only support staff pay queries.

General enquiries

If you have any other queries about your TTO back payment or pension payment you are receiving please use our general enquiries - online form to contact us. Staff can also use our helpline on 020 7926 9960 . Please note the helpline will be available between 10am and 4pm Monday to Friday.