Term time only backpay frequently asked questions

The following question and answer sheet is to be used as a guide for dealing with term time only support staff pay queries. 

If I don’t have my ACAS referral number, how do I obtain it?

It is ACAS’ requirement that to attend a webinar, you have a unique identifier which is your ACAS referral number. As a first point of call, we would suggest speaking to your Schools Business Manager. If they don’t have them, please contact your union and as a last resort, email londonbusinesssupport@acas.org.uk